Privacy Policy and Terms & Conditions

Company Contact Information

  • Company Name: Arx Home Services LLC

  • Address: 532 Pylon Drive, Raleigh, NC 27606

  • Office Phone: (984) 375-0311

1. Privacy Policy

At Arx Home Services LLC, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and our mobile messaging services.

Information Collection and Use

We collect information that you voluntarily provide to us, such as your name, address, email address, and phone number when you request a service quote or sign up for our communication programs. This information is used to provide pest control and home services, schedule appointments, and manage your account.

Mobile Messaging and Consent

Compliance Notice: Arx Home Services LLC takes your privacy seriously. We do not share, sell, or rent your mobile information, including your opt-in consent data, with third parties or affiliates for marketing or promotional purposes. Your mobile number and related consent information are used strictly for the purpose of providing the service you requested, such as service notifications and appointment reminders.

We may share information with service providers who assist us in operating our business (such as software providers for our messaging platform), but they are contractually obligated to protect your data and are prohibited from using it for their own marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

2. Terms and Conditions (Mobile Messaging)

Program Name

Arx Home Services Alerts

Program Description

Arx Home Services LLC offers an SMS messaging program that provides customers with service appointment reminders, pest control updates, and account-related notifications.

Message Frequency

Message frequency varies based on your service schedule and interactions with us. By participating, you agree to receive recurring messages regarding your account and services.

Message and Data Rates

Message and data rates may apply. Check with your mobile service provider for details on your plan's messaging costs.

Opt-Out and Support Instructions

  • To stop receiving messages at any time, reply STOP to any message received from Arx Home Services.

  • If you need assistance or have questions, reply HELP to any message received, or contact us directly at (984) 375-0311.

Carrier Disclaimer

Arx Home Services LLC is not responsible for any delays or failures in the transmission of messages. Carriers are not liable for any delayed or undelivered messages.

Privacy Policy

By participating in this program, you agree to these Terms and Conditions and acknowledge our Privacy Policy (above).